Shipping & Payment Info

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Shipping and Payment Policy

Thank you for shopping with Shakat Media Inc. / Yukon Apparel. This Shipping and Payment Policy outlines how we process payments and handle shipping for your orders. By placing an order on our website, you agree to the terms below.


1. Payment Policy

Accepted Payment Methods
We currently accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
  • Cash / Cheque in store

Order Payment
All orders must be paid in full before processing and production begins. However, should you require shipping of your order, shipping costs are calculated and charged separately after your items have been packaged and weighed (see section 2 below).

You will receive a confirmation email once your order has been placed and paid.


2. Shipping Policy

Shipping Cost Calculation
Shipping costs are not included in the initial product price. After your order is packaged and the shipping weight and dimensions are confirmed, we will calculate the exact shipping cost based on your location.

You will then receive a separate invoice or payment request for the shipping charges.

Shipping Payment Requirement
Shipping payment must be completed before your order is dispatched. Failure to pay the shipping invoice within 7 days may result in cancellation or delay of your order.

Shipping Methods and Carriers
We use trusted carriers such as:

  • Canada Post or Purolator
  • Air North Cargo
  • Manitoulin, Kluane Freight Lines, A-1 Delivery, PNW Freight Systems

Once shipping is paid and your order is dispatched, we will provide a tracking number via email unless you requested a no-tracking option.


3. Estimated Processing & Delivery Times

  • Order Processing Time: Varies by order - typically between 3 days and 3 weeks
  • Shipping Time: Varies by destination and carrier (typically 5–10 business days domestic / 10–20 international)

Note: Processing times may be longer during peak seasons or due to unexpected supply chain issues.


4. International Shipping

We do not offer international shipping at this time.


5. Order Tracking

Once your package is shipped, we will provide a tracking number via email unless you requested a no-tracking option. You can track your shipment through the carrier’s website.


6. Lost or Damaged Packages

We are not responsible for delays, lost shipments, or damage caused by the shipping carrier. However, if an issue arises, please contact us at yukonapparel@icloud.com, and we will assist in filing a claim where possible.


7. Questions?

For any shipping or payment questions, please contact us at:
Email: yukonapparel@icloud.com
Business Address: 404B Ogilvie Street, Whitehorse, Yukon, Y1A2S4

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